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OpenAI Launches ChatGPT Enterprise to Meet Business Needs

OpenAI recently unveiled ChatGPT Enterprise, an enhanced version of its AI assistant designed specifically for businesses. In a blog post, OpenAI highlighted some of the additional features offered by ChatGPT Enterprise, including enterprise-grade security and privacy, unlimited higher-speed GPT⑷ access, longer context windows, advanced data analysis capabilities, and customization options.

While OpenAI has not disclosed the pricing details for ChatGPT Enterprise, they encourage interested parties to reach out to their sales team for more information. OpenAI aims to onboard as many enterprises as possible in the coming weeks. As part of this announcement, OpenAI also renamed Code Interpreter to “Advanced Data Analysis.”

ChatGPT Enterprise: An Upgrade from ChatGPT Plus

Rather than simply offering bulk packages of ChatGPT Plus with a discount, OpenAI has introduced ChatGPT Enterprise with a substantial array of additional features compared to the individual subscription plan. Here’s a breakdown of the new features:

Enterprise-grade Security and Privacy

OpenAI provides concrete details about what “enterprise-grade security” entails:

• Customer prompts and company data are not used for training OpenAI models.
• Data encryption at rest (AES 256) and in transit (TLS 1.2+), ensuring the protection of data on OpenAI’s service and during transmission over the internet.
• Certified SOC 2 compliant, adhering to the security, availability, processing integrity, and privacy standards set by the American Institute of Certified Public Accountants.

Features for Large-Scale Deployments

ChatGPT Enterprise offers various features to facilitate large-scale deployments, including:

• Admin console with bulk member management
• Single Sign-On (SSO)
• Domain verification
• Analytics dashboard for usage insights

Additional Features

ChatGPT Enterprise also provides the following additional features:

• Unlimited access to GPT⑷ with no usage caps
• Higher-speed performance for GPT⑷, leading to up to 2x faster processing
• Unlimited access to advanced data analysis (formerly known as Code Interpreter)
• 32k token context windows, allowing 4x longer inputs, files, or follow-ups
• Shareable chat templates for collaborative workflow development within the company
• Free credits for OpenAI’s APIs to customize the solution according to the organization’s needs

Addressing Pain Points with ChatGPT Enterprise

This release signifies a major step forward for OpenAI, addressing several pain points that businesses previously encountered when using ChatGPT. Until now, the only option available was the individual subscription plan at a cost of $20 per person per month. There was no way to make bulk purchases or efficiently manage subscriptions. This new version introduces an admin console and SSO, effectively resolving these issues.

Enterprise security is another significant advantage of ChatGPT Enterprise, bringing relief to organizations concerned about potential security risks associated with using ChatGPT. Despite these concerns, over 80% of Fortune 500 companies have already adopted ChatGPT, and their employees continue to use it even in the face of bans. OpenAI recommends implementing usage policies rather than AI bans, ensuring proper utilization of the technology.

Another valuable aspect of ChatGPT Enterprise is the guarantee that staff prompts are not utilized for training OpenAI models. Moreover, the inclusion of data encryption at rest and in transit provides additional security, protecting customer and staff personal identifying information (PII) and preserving company trade secrets.

While ChatGPT Enterprise offers robust security measures, it is crucial for organizations to conduct a thorough security review before fully adopting the solution. Developing resilient processes around AI model use is essential for mitigating any potential risks.

Generative AI Tools in Business

The release of ChatGPT Enterprise, coupled with the fact that 80% of the most successful organizations are already using ChatGPT, signifies a shift towards generative AI (GenAI) becoming the new normal. To stay competitive, businesses should explore this technology and ensure their staff receives adequate training to leverage its potential value.

Learn More about ChatGPT and AI

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